TekumoPro is the first platform to empower you with the flexibility of a three-tiered offering, enabling true synergy and scalability!
The industries first intelligent service delivery platform that provides end-to-end visibility while managing the entire service event workflow.
Leverages Artificial Intelligence (Ai) and deep pools of data to drive efficiency, productivity, scalability and profitability!
Eliminates layers and margin stacking in the industry by providing direct access to resources for Enterprise, Retail and OEM Clients
Extends the platform's reach across multiple verticals - IT, Housing, Retail, Hospitality, HVAC, Refrigeration, Energy Sector and beyond.
Faster Lifecycle Management - Job Tracker provides a visual spreadsheet representation of the status of all open workorders, with direct click-through to order details, messaging, workflow and invoicing
Systematic monitoring and alerts on Order Status, Time-To-Task (TTT) and other engagement parameters
Intelligent and Actionable Data provide visibility into delays and unnecessary expenditure
Real-Time communication between Customer, Tekumo, Vendors and Field resources via Internal Bi-directional messaging
Mitigate Service escalations with Pre-Site, Onsite and Post Site Tasks. Ensure SLA alignment of Field resources through the Work Order lifecycle
Data Science and Collaboration drives Field Delivery process refinement, increase tech utilization and decreases unbillable service time
An integrated attachment to your service delivery operations that allows you to in-source the outsourcing of technical and service representation by leveraging our team of skilled resources to handle any Workorder, SOW or contractual agreement.
Complement your internal service delivery operations with as-needed support services (Project Managers, Resource coordinators, technical support staff and Field labor) providing flexibility and scalability without fixed costs.
A single pane of glass to manage all W2, Preferred 3rd party vendors and a Marketplace of Independent Contractors while providing full visibility to service metrics and KPIs with assisted insourcing just a click away
719-900-4535
contact@tekumo.com
Colorado Springs, CO
24/7
“Synergy is where the sum is greater than the whole of its parts” Let’s explore the Future Together!
WHERE PEOPLE, PROCESS, AND TECHNOLOGY COLLIDE
